Please take a moment to read our terms and conditions carefully—they'll help ensure you and your family have an amazing, worry-free experience at our events.

These terms and conditions work in conjunction with any details on your ticket, on-site signage, promotional materials, or information shared via www.elitefestuk.co.uk.

(1) Ticket Terms and Conditions

By purchasing or holding tickets for EliteFest UK Events 2026 (via www.elitefestuk.co.uk or our official booking link), you confirm your agreement to follow any reasonable directions from local authorities, government, or event organisers required for the festival to run safely and successfully.

By purchasing a ticket, this means you fully accept these conditions and agree to comply with them. Any breach could lead to us to cancel the ticket(s) and retain payments made, without refund.

We may need to adjust event timings, dates, duration, venue (e.g., Peak District locations like Friden near Bakewell), lineup, or other details due to unforeseen issues—including force majeure, safety/security priorities, or instructions from official bodies. In such cases, EliteFest UK and our ticketing partners accept no liability for any costs, losses, or inconveniences incurred by ticket holders or third parties.

We'll post updates on postponements, rescheduling, cancellations, or changes as quickly as possible at www.elitefestuk.co.uk. It's your responsibility to monitor the site for the latest information on dates, times, venues, and any adjustments.
Tickets are non-refundable, non-exchangeable, and non-replaceable once purchased. For more on ticketing, visit the booking page linked from www.elitefestuk.co.uk or contact us directly.

(2) Theft & Damages/Lost property 

EliteFest UK is not liable for any loss or damage from events beyond our reasonable control. This clause does not affect your statutory rights under applicable law.
Entry and participation are at your own risk. We accept no responsibility for loss, damage, theft, or injury to persons or property at Elite fest uk events.

●Lost property and items handed in will be stored at the onsite information desk for the entire weekend.

Items that are handed in will be kept for a maximum of 6 weeks after each event. 

After the 6 week period, EliteFestUK will not be held accountable for lost property outside of this window.

(3.A) Supervision

Children and young attendees must be supervised at all times by a responsible adult, parent, or guardian.
We suggest at least one adult accompanies each child, with no more than 4 adults per child recommended to maintain safe supervision in our family zones.
When booking through www.elitefestuk.co.uk, double-check ticket types as refunds may not be given for selection mistakes unless authorised before the event takes place (if we have enough time to ammend).

(3.B) Promotions & Discounts

Promotions, early-bird offers, family packages, or discounts are at our discretion, available while stocks last, and can be withdrawn anytime. No backdated refunds once booked.

(4) Age Policy

Tickets are required for all attendees where specified (including children and infants over 3 years old.
Our family-friendly festivals welcome all ages, with dedicated kids' areas (bouncy castles, face painting hubs, colouring/arts marquee, kids disco hour, treasure hunts, interactive games, yoga) and adult-only spaces (cocktail & wines marquee for over-18s).
Adults accessing licensed or over-18s zones must be 18+.

General family areas are open to appropriate ages.

Buying a child or family ticket confirms you are the parent, legal guardian, or authorised responsible adult of those attending.
Challenge 25 policy strictly enforced in licensed/over-18s areas (e.g., cocktail marquee). Valid photo ID required if you appear under 25—failure to provide it means no access to those zones.

(5) Assistance and Accessibility

For accessibility support, quiet camping needs, or other requirements, please ask at the Information point on-site.
We've included accessible features where possible (toilets, direct facility access in camping zones, companion provisions), though site nature (outdoor, Peak District terrain) imposes some limits. Parking/show disability badge as directed.

(6) Entry to the Festival

Right of admission reserved (R.O.A.R.) at all times.
Zero tolerance for anti-social behaviour (harassment, sexual harassment, distress to others, performers, or staff)—immediate ejection without refund will take place if needed.

●Have your information/invoice numbers and email addresses ready for a quick check at registration.
Tickets and wristbands are given first on entry; no re-admission without wristband (issued for exits/returns).
You're responsible for your ticket and wristband afterwards. Report lost/stolen items via the site contact.
Altered, defaced, or partial tickets/wristbands are invalid—no replacements issued in some cases.
We may refuse entry to anyone, regardless of ticket status.
●Only purchases via official links on www.elitefestuk.co.uk (or authorised partners like our Shopify booking) are valid/unofficial sources are invalid.

(7) Security and Prohibited Items

Security searches (bags/people/vehicles) may be conducted by our team at entry.
A full prohibited items list is available here (subject to updates pre-event).
Any potentially dangerous, offensive, or disruptive items (including weapons) will be confiscated and the police will be notified.
Picnics encouraged; food stalls and vendors on-site too.
Glass of any kind is strictly prohibited—no exceptions.
Metal knives/cutlery (picnic or otherwise) banned—confiscated but returnable on exit.
Dangerous or disruptive behaviour will lead to ejection without refund; we may refuse entry/remove as needed.
Illegal items/activities result in police involvement and denial of entry.

(8) Smoking/Vaping

No smoking/vaping inside structures, marquees, or enclosed areas.

(9) Drones

Drones/UAVs forbidden without pre written permission.
Follow all staff/steward/emergency instructions if granted.

(10) Photography and Filming

EliteFestUK official photographers/videographers may capture moments for promotion.
EliteFest UK handles data/privacy very seriously—we avoid negative, offensive, embarrassing, or distressing uses of images.
Photos/footage will only be used only for positive publicity (website, social, print, press, related events).
If anyone objects to appearing in photos or videos (yourself/children in groups)? Please feel free to notify us and pick up hi-vis vests from the Information stand on arrival.

(11) Car Parking and Camping

Parking/camping Zones will be explained upon arrival and you will be directed to the appropriate area after notifying us upon arrival where you wish to camp or park for the day.
●Follow signage, instructions from the marshalls, and arrive early if needed.
All vehicles and items are left entirely at the owner's risk.

(12) General Terms

Performers, bands, activities, or attractions may be subject to change/cancellation without notice. Check www.elitefestuk.co.uk and our socials for the latest lineup and schedules (promotional photos may show past events).

Schedules 

Our weekend schedule & any other information will be available in your welcome pack upon arrival. 

(13) Trading

No unauthorised trading/vending without permission.
Failing to adhere to this rule will mean that you are removed from the event immediately.

(14) Further information

Assistance dogs are welcome and are not limited to certain areas but please notify us on arrival.
Other pets (dogs on leads) allowed free—per site policy thats explained in your welcome pack upon arrival.

Remember this is an outdoor event—limited shelter; bring sun/rain gear, good footwear as grounds may be uneven/muddy.

Safety first: Areas/stages may close for certain weather conditions, capacity, technical, or safety reasons.
Food stalls, refreshments, and card payments available on-site alongside picnics.

(15) Lost Children/Adults

In the unfortunate event where a child is lost or missing, please notify us immediately so we can act fast.
Our event is secure and we will take all the necessary steps to help locate the child as quick as possible.
All attendees will be issued with our emergency contact number should you need it.

●To reduce the risk of the above happening, please ensure that children are accompanied by an adult at all times.

(16) EliteFest UK Safeguarding Policy Statement

Safeguarding is everyone's responsibility. EliteFest UK (run by families for families) is deeply committed to protecting and promoting the wellbeing of all attendees, staff, volunteers, contractors, and visitors.
We want to create a safe, secure, enjoyable environment that minimises any risk of harm or abuse and ensuring magical memories for everyone.

These terms are tailored to our family camping festivals and one off events.

visit www.elitefestuk.co.uk for full event info, tickets, and future updates.

For questions and any more information,  please feel free to use the contact form on our website as we are always happy to help and answer any additional questions that you may have.

Otherwise please use our social media platforms for the fastest response.

We look forward to welcoming you.

 

●EliteFestUK